Last updated: October 14, 2026
SunGlo Carpet Cleaning Company ("SunGlo," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to sunglocarpetcleaning.com and to the ways we communicate with you, including phone calls, email, and text messages.
Information We Collect
- Contact information you give us — name, mailing address, phone number(s), and email address — when you request a quote, schedule service, or sign up for communications.
- Service information — the services you request and details needed to perform them (for example, the service address and appointment time).
- Website information — standard web/analytics data such as pages viewed and general location, collected through cookies and similar tools.
How We Use Your Information
- To schedule, confirm, and perform the services you request.
- To contact you about appointments, service updates, quotes, invoices, and customer care.
- To send you review requests and, if you have opted in, promotional offers and specials.
- To operate, maintain, and improve our website and business.
SMS / Text Messaging
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are never shared with any third parties.
If you provide your mobile number and consent, SunGlo Carpet Cleaning Company may send you text (SMS) messages such as appointment confirmations and reminders, service updates, review requests, and — where you have opted in — promotional offers and specials.
- Consent: We obtain your consent to text you either verbally (when you schedule an appointment or sign a work order) or through our website Communication Preferences page. Consent to receive marketing texts is not a condition of any purchase.
- Message frequency varies based on your interactions with us and the type of messages you have agreed to receive.
- Message and data rates may apply, according to your mobile carrier's plan.
- Opt out at any time by replying STOP to any text message. You may also reply HELP for help, or contact us at (313) 292-3400 or info@sunglocc.com.
- Carriers are not liable for delayed or undelivered messages.
For full details of our text-messaging program, see our SMS / Text Messaging Terms.
How We Share Information
We do not sell your personal information. We share information only as needed to run our business — for example, with service providers who help us operate (such as scheduling, payment processing, or messaging platforms), and when required by law. As stated above, mobile opt-in and text-messaging consent information is never shared with third parties or affiliates for any purpose.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information and limit access to it.
Your Choices
- Update your communication preferences any time on our Communication Preferences page.
- Opt out of texts by replying STOP; opt out of marketing email using the unsubscribe link in those emails.
- Contact us to request access to, correction of, or deletion of your information.
Contact Us
SunGlo Carpet Cleaning Company
2899 South Beech Daly Street, Dearborn, MI 48125
Phone: (313) 292-3400 | Email: info@sunglocc.com
We may update this Privacy Policy from time to time. Changes take effect when posted on this page.